Return Policy

We accept returns within 14 days of receiving your order for a full refund. Returns are free. Original shipping costs are non-refundable.

Items must be unworn, unwashed, with all original tags attached, and returned in their original packaging.

How to Start a Return

All returns are handled through your Account.

1. Go to your Account.

2. Log in using your email. You’ll receive a one-time verification code (no account setup needed).

3. Find your order and select the item(s) you wish to return.

4. Submit your return request.

5. Once approved, we’ll email you a prepaid shipping label.

Exchanges

We don’t offer exchanges just yet. As a small, hands-on team, we’re focused on making every order perfect the first time. For now, please return your original purchase for a refund and place a new order for the item you’d like instead. We’re working hard to make exchanges available soon.

Refunds

Refunds are issued to your original form of payment within 5 – 10 business days after we receive your return.

Questions?

If you have any questions about your return, email us at concierge@voidofcolor.com. Our small team will get back to you as quickly as possible. Usually within 1 – 2 business days.