Privacy Policy

Created: August 14, 2025

Last updated: Will update when changes are made

VOID OF COLOR (“VOC,” “we,” “our,” or “us”) operates this store and website, including all related content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide a secure and seamless shopping experience.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our Services, you agree to the terms outlined here. If anything in this Privacy Policy conflicts with our Terms of Service, this policy applies for how we handle your personal information.

1. Information We Collect

When we say “personal information,” we mean any information that identifies you or could reasonably be linked to you. This can include:

  • Contact information: Name, email, phone number, shipping and billing addresses.

  • Payment details: Payment card information, transaction details, and billing history.

  • Order history: Products you view, add to cart, purchase, or return.

  • Communications: Information you share when contacting us for support or inquiries.

  • Device & usage data: IP address, browser type, device identifiers, and site activity collected via cookies and similar technologies. 

2. How We Collect Information

We collect personal information:

  • Directly from you: When you place an order, contact us, or sign up for emails.

  • Automatically: Through cookies or similar technologies when you browse our site.

  • From service providers: Such as payment processors, shipping carriers, and analytics tools.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders (including payment, shipping, and returns).

  • Communicate with you about your orders, inquiries, and account activity.

  • Improve and personalize your shopping experience.

  • Send marketing emails (only if you’ve opted in. You can unsubscribe anytime).

  • Protect against fraud and ensure the security of our site.

  • Comply with legal obligations. 

4. Sharing Your Information

We may share your personal information with:

  • Shopify: To power our store and support services like checkout, payment, and shipping.

  • Service providers: For payment processing, fulfillment, email marketing, analytics, and fraud prevention.

  • Marketing partners: To deliver relevant ads and promotions (if you’ve opted in).

  • Legal purposes: To comply with applicable laws, regulations, or legal processes.

We do not sell your personal information.

5. Cookies

We use cookies and similar technologies to:

  • Keep items in your cart while you browse.

  • Track site performance and improve our services.

You can disable cookies in your browser settings, but some features (like checkout) may not work properly without them.

6. Your Rights

Depending on where you live, you may have the right to:

  • Request a copy of the personal information we hold about you.

  • Ask us to correct or delete your information.

  • Opt out of targeted advertising or marketing emails.

You can exercise these rights by contacting us at concierge@voidofcolor.com.

7. Security & Data Retention

We take reasonable measures to protect your information, but no system is completely secure. We retain personal information only as long as needed for business purposes, legal compliance, or resolving disputes.

8. International Data Transfers

Your information may be transferred and processed outside your country, including by Shopify in the U.S. and Canada. When we do this, we take steps to ensure it’s protected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll update the “Last updated” date and post the new version on our site.

10. Contact Us

If you have questions about our privacy practices, please contact us:
concierge@voidofcolor.com
63 Wall Street, Suite 1407, New York, NY, 10005, USA