When will my credit card be charged?
Your credit card will be charged as soon as your order is accepted and processed.
Can I remove a saved payment method?
Absolutely! You can make this change on your Account page. If you need help, just shoot us an email at email@example.com.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club credit cards or debit cards. We also offer 4 interest-free installments via ShopPay, so you can choose to pay in full or pay later!
Unfortunately, we cannot accept checks or money orders.
What can I do if my payment is declined?
Don't worry! Here are a few things you can do to check if your payment didn't go through: Check that your card's billing details (such as the security code and billing address) match what you've entered into our system.
Perhaps, your card may be expired?
Your card issuer may have declined your payment. They don't tell us the reason for this, so it's best to check with them before trying your card again. If none of these apply, please contact us at firstname.lastname@example.org.
We are always here to help you in any way we can!